Terms of service

OVERVIEW
Welcome to TRK! The terms "we", "us" and "our" refer to TRK. TRK operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). TRK is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. TRK reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until TRK confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as TRK may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by TRK, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of TRK, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by TRK.
TRK's names, logos, product and service names, designs, and slogans are trademarks of TRK or its affiliates or licensors. You must not use such trademarks without the prior written permission of TRK. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]
TRK is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with TRK. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and TRK, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with TRK.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm TRK, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY TRK, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL TRK, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless TRK, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where TRK is headquartered. You and TRK consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at jongotrank@gmail.com.
Our contact information is posted below:
Toprankusa 
jongotrank@gmail.com
Atlanta,GA

4046326830
Terms of Service

Effective Date: August 31, 2026

Welcome to Top Rank. These Terms of Service (“Terms”) govern your access to and use of the Top Rank website, online store, products, content, communications, and related services (collectively, the “Services”).

The Services are operated by Toprankusa LLC, doing business as Top Rank (“Top Rank,” “we,” “us,” or “our”). Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and Services.

By visiting our website, placing an order, creating an account, subscribing to communications, or otherwise using our Services, you agree to these Terms. If you do not agree, please do not use the Services.

1. All-Ages Brand and Purchase Eligibility

Top Rank is a brand designed to welcome and inspire people of all ages.

Visitors of any age may browse our website. However, you must be at least the legal age of majority in your state or country to create an account, provide legally binding consent, or complete a purchase independently.

If you are under the legal age of majority, a parent or legal guardian must supervise your use of the Services, authorize the purchase, provide any required personal information, and agree to these Terms on your behalf.

We do not knowingly request or collect personal information directly from children under 13 without legally required parental consent. A parent or guardian who believes a child has submitted personal information without permission should contact us using the customer-service information in Section 27.

2. Products and Availability

Top Rank offers clothing, accessories, and related merchandise. Products, sizes, colors, prices, promotions, and quantities are subject to availability and may change without notice.

We reserve the right to:

  • Limit the sale or quantity of any product;
  • Restrict sales to certain people, locations, or jurisdictions;
  • Discontinue or modify products;
  • Cancel orders affected by inventory, payment, pricing, security, or technical issues; and
  • Refuse orders that appear fraudulent, unauthorized, automated, or intended for improper resale.

Placing a product in your cart does not reserve it. A product is not secured until checkout is completed and the order is accepted.

3. Product Information

We make reasonable efforts to display product descriptions, measurements, colors, designs, photographs, and other details accurately.

Actual colors may vary due to screen settings, lighting, photography, material differences, and manufacturing processes. Measurements may have reasonable production variations.

Unless expressly stated otherwise, props, accessories, or other products shown in photographs are not included with a purchase.

Customers are responsible for reviewing product descriptions and size information before ordering.

4. Prices, Fees, and Payment

Prices are listed in U.S. dollars unless otherwise stated. The price displayed at checkout applies to your order, subject to correction of obvious errors.

Applicable taxes, shipping charges, duties, and other fees will be displayed at checkout when required. International customers are responsible for customs duties, import taxes, and similar government charges unless checkout expressly states otherwise.

We do not charge a separate fee simply for browsing our website, creating an account, or joining our email or text-message program. Your internet provider or mobile carrier may charge standard data, messaging, or service fees.

You agree to provide accurate and complete billing, shipping, and payment information. You authorize us and our payment processors to charge the payment method selected at checkout for the full order total.

Discount codes:

  • Must be entered before checkout is completed;
  • Cannot be applied to previous purchases;
  • Cannot be exchanged for cash;
  • May expire or be limited to eligible products; and
  • Cannot be combined unless we expressly permit it.

5. Shopify and Payment Processing

Our store is hosted through Shopify. Shopify and other service providers may process payments, customer information, fraud checks, and order details to provide the Services.

Your use of optional Shopify features—including Shop Pay—may also be subject to separate terms and privacy notices provided by Shopify.

Top Rank remains the seller of the merchandise purchased from our store. Shopify is our e-commerce service provider and does not manufacture or independently guarantee Top Rank products.

6. Orders

An order confirmation means we received your order request. It does not guarantee that the order has been accepted, fulfilled, or shipped.

We may verify payment, identity, shipping, or order information before acceptance. We may cancel an order because of:

  • Product unavailability;
  • Incorrect pricing or product information;
  • Payment failure;
  • Suspected fraud or unauthorized activity;
  • Duplicate or automated orders;
  • Shipping restrictions; or
  • A violation of these Terms.

If we cancel an order after collecting payment, we will initiate a refund to the original payment method within five business days after cancellation. Your bank or payment provider may require additional time to post the refund.

Customers must review their product, size, color, quantity, billing information, and shipping address before submitting an order.

7. Shipping and Delivery

Processing and delivery estimates are not guaranteed unless we expressly identify a date as guaranteed.

Shipping may be affected by inventory, order volume, limited releases, preorders, carrier delays, weather, holidays, customs, incorrect addresses, or events outside our reasonable control.

If we cannot ship within the period promised, we will provide any notice, delay option, cancellation, or refund required by applicable law.

Customers are responsible for providing a complete and accurate delivery address. Address changes are not guaranteed after an order has been submitted.

When tracking shows delivery, customers should first check the delivery area, household members, neighbors, and the carrier. We will reasonably assist with eligible carrier investigations, but we cannot guarantee reimbursement for a package properly delivered to the address provided by the customer, except where required by law.

8. Preorders and Limited Releases

A product identified as a preorder is not immediately available for shipment. Any expected shipping date or period is an estimate unless expressly identified as guaranteed.

Preorder schedules may change because of manufacturing, production, quality control, transportation, customs, or other delays.

Limited releases may have restricted quantities, purchase limits, special shipping periods, or separate promotional rules. Attempting to bypass purchase limits through multiple accounts, addresses, payment methods, or automated tools may result in cancellation.

9. All Sales Final

Except where otherwise required by law, all sales are final.

We do not ordinarily accept returns, exchanges, or cancellations for:

  • Selecting the wrong size, color, or item;
  • Changing your mind;
  • Personal preference;
  • Minor color or measurement variations;
  • Failure to review product information; or
  • Orders submitted to an incorrect address.

This policy does not limit rights that cannot legally be waived.

If you receive an incorrect, damaged, or materially defective item, contact us using the customer-service information in Section 27 within seven calendar days after confirmed delivery.

Your claim must include:

  • Your full name;
  • Your order number;
  • A description of the issue;
  • Clear photographs or video of the item and packaging; and
  • Any additional information reasonably necessary to investigate.

Items involved in a claim must not be worn, washed, altered, damaged after delivery, or separated from their original tags and packaging.

If we approve a claim, we may provide a replacement, repair, store credit, or refund as appropriate and permitted by law. Approved refunds will be initiated to the original payment method within five business days after approval. Your bank or payment provider may require additional time to post the refund.

Damage caused by wear, misuse, improper washing, failure to follow care instructions, accidents, or alterations is not considered a manufacturing defect.

10. Accounts

You may have the option to create a customer account. You are responsible for protecting your login information and restricting unauthorized access to your device or account.

Information submitted through your account must be accurate and current. Notify us using the customer-service information in Section 27 if you believe your account has been accessed without authorization.

We may suspend or terminate accounts connected to fraud, abuse, security threats, false information, or violations of these Terms.

11. Email and Text-Message Communications

You may voluntarily subscribe to Top Rank promotional emails or text messages. Consent to receive marketing messages is not required to make a purchase.

By providing your phone number and expressly opting in, you authorize Top Rank and its service providers to send recurring promotional and personalized marketing text messages—including messages sent using automated technology—to the number provided.

Message Frequency

Message frequency varies based on your activity, purchases, preferences, and active Top Rank campaigns. Transactional messages, such as order and shipping updates, may be sent separately when needed to service your order.

Message and Data Fees

Top Rank does not charge a subscription fee for marketing text messages. However, message and data rates may apply according to your mobile carrier and plan. Carriers are not responsible for delayed or undelivered messages.

Opting Out and Getting Help

Reply STOP to a promotional text message to unsubscribe. You may receive one final confirmation message.

Reply HELP for assistance or contact us using the customer-service information in Section 27.

Opting out of marketing texts does not prevent us from sending necessary nonmarketing communications concerning an active order, account security, legal notice, or customer-service request.

If you change, deactivate, or transfer your phone number, you are responsible for opting out or notifying us so messages are not sent to the number’s new owner.

Email recipients may unsubscribe through the link included in promotional emails. We may still send nonpromotional messages necessary to complete purchases, protect accounts, or respond to customer-service requests.

12. Community and Customer-Content Guidelines

Top Rank promotes confidence, growth, competition, humility, and respect. If you submit a review, comment, photograph, video, message, tag, or other content, you agree not to submit content that:

  • Threatens, harasses, bullies, or targets another person;
  • Contains hateful, discriminatory, sexually explicit, or excessively violent material;
  • Exploits or endangers a minor;
  • Promotes illegal or fraudulent activity;
  • Contains another person’s private information;
  • Infringes copyrights, trademarks, privacy, publicity, or other rights;
  • Contains malicious code, spam, or deceptive links;
  • Falsely claims an affiliation with Top Rank; or
  • Misrepresents your experience with a product.

We may moderate, reject, remove, or report content that violates these guidelines or applicable law.

You represent that you own or have permission to submit your content. When you intentionally submit content directly to Top Rank for publication or promotion, you grant Toprankusa LLC a nonexclusive, worldwide, royalty-free license to use, reproduce, adapt, display, and share that content for lawful brand and promotional purposes.

13. Prohibited Uses

You may not use the Services to:

  • Violate any law or regulation;
  • Infringe another person’s rights;
  • Submit false, misleading, or fraudulent information;
  • Make unauthorized purchases or payment disputes;
  • Interfere with the website’s security or operation;
  • Upload viruses, malicious code, or harmful technology;
  • Scrape or collect website or customer information without authorization;
  • Use bots to obtain limited products or bypass purchase limits;
  • Impersonate another person or business;
  • Engage in spam, phishing, or fraudulent activity;
  • Resell products in a manner falsely suggesting authorization or affiliation;
  • Harass, abuse, discriminate against, or harm another person; or
  • Use the Services for an unlawful or exploitative purpose involving a minor.

We may restrict access, cancel orders, preserve relevant records, or take other lawful action in response to prohibited activity.

14. Intellectual Property

The Top Rank and Toprankusa names, logos, slogans, “1UP,” “1UP! YOUR RANK,” graphics, designs, photographs, videos, product artwork, written content, and website presentation are owned by or licensed to Toprankusa LLC and protected by applicable intellectual-property laws.

You may use the website for personal, noncommercial shopping purposes. You may not reproduce, modify, sell, distribute, imitate, exploit, or commercially use our intellectual property without written permission.

Purchasing a product does not transfer ownership of any copyright, trademark, design, or other intellectual-property right.

15. Reviews, Promotions, and Giveaways

Reviews and testimonials must reflect honest experiences. We may not require customers to give up the right to provide an honest review.

Promotions, giveaways, contests, or discount campaigns may include separate eligibility requirements and official rules. If those rules conflict with these Terms, the promotion-specific rules control for that promotion.

We may modify, suspend, or cancel a promotion when reasonably necessary because of fraud, errors, technical problems, legal requirements, or circumstances outside our control.

16. Third-Party Tools and Links

The Services may contain third-party tools, applications, payment options, or links. We do not control all third-party services and are not responsible for their independent policies, content, availability, or conduct.

Your use of third-party services may be governed by separate terms and privacy policies. Review those policies before using the service or providing information.

17. Personal Information

Our collection, use, sharing, and protection of personal information are described in our Privacy Policy.

By using the Services, you acknowledge that information may be processed by Shopify and other providers necessary to operate our store, process payments, prevent fraud, fulfill orders, communicate with customers, and provide requested services.

18. Errors and Omissions

Our website may occasionally contain typographical errors, incorrect prices, inaccurate descriptions, availability errors, or other omissions.

We may correct errors, update information, or cancel affected orders at any time. If an order is canceled after payment has been collected, we will initiate the appropriate refund within five business days after cancellation, subject to any additional processing time imposed by your bank or payment provider.

19. Disclaimer of Warranties

To the fullest extent permitted by law, the website, content, and Services are provided on an “as is” and “as available” basis.

We do not guarantee uninterrupted, error-free, or completely secure access. We disclaim implied warranties, including merchantability, fitness for a particular purpose, and noninfringement, to the extent those warranties may legally be disclaimed.

Nothing in these Terms excludes a warranty or consumer right that cannot legally be excluded.

20. Limitation of Liability

To the fullest extent permitted by law, Toprankusa LLC and its owners, employees, contractors, affiliates, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the Services or a product purchase.

To the fullest extent permitted by law, our total liability arising from a particular purchase will not exceed the amount paid to Top Rank for the product giving rise to the claim.

These limitations do not apply where liability cannot legally be excluded or limited.

21. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Toprankusa LLC and its owners, employees, contractors, affiliates, and representatives from third-party claims and reasonable expenses resulting from your unlawful conduct, violation of these Terms, or infringement of another person’s rights.

This section does not require indemnification for conduct for which indemnification cannot legally be required.

22. Governing Law and Disputes

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules, except where federal law or another jurisdiction’s mandatory consumer-protection law applies.

Before filing a lawsuit, you and Toprankusa LLC agree to make a good-faith effort to resolve the dispute by contacting the other party using the customer-service information in Section 27 and providing a reasonable description of the issue and requested solution.

If the dispute cannot be resolved informally, and to the extent permitted by applicable law, any legal proceeding must be brought in the state or federal courts located in United states, Georgia, and each party consents to the personal jurisdiction and venue of those courts. Eligible claims may also be filed in small-claims court with lawful jurisdiction.

Operational placeholder: Replace Atlanta, Georgia with the Georgia county where Toprankusa LLC maintains its principal place of business or another venue approved by legal counsel. Do not publish this section with the placeholder unresolved.

23. Termination

We may suspend or terminate access to the Services when reasonably necessary because of fraud, unlawful conduct, security threats, abuse, or violations of these Terms.

Obligations that reasonably should survive termination—including intellectual-property, liability, indemnification, and dispute provisions—will remain effective.

24. Changes to These Terms

We may update these Terms as our Services, practices, or legal obligations change.

The updated version will be posted on this page with a revised effective date. Changes apply prospectively unless otherwise stated or permitted by law.

Continued use of the Services after updated Terms take effect constitutes acceptance of the updated Terms.

25. Severability and No Waiver

If any provision is determined to be unlawful or unenforceable, it will be limited or modified only to the extent necessary. The remaining provisions will remain effective.

Our failure to enforce a provision does not waive our right to enforce it later.

26. Entire Agreement

These Terms, our Privacy Policy, Shipping Policy, All-Sales-Final Policy, and any additional terms shown during a purchase or promotion constitute the agreement between you and Toprankusa LLC concerning the Services.

27. Contact Information and Legal Notices

Questions about these Terms, an order, a refund claim, a privacy concern, or Top Rank’s Services may be submitted through the Contact Us page at Rank18.store/contact or by email at Toprankusallc@gmail.com .

For formal legal notices, send written notice by certified mail or nationally recognized overnight courier to:

Toprankusa LLC
Attn: Legal Notices
black bear trl
Douglasville, GA 30135
United States

Legal notices are effective when delivered to the address above, subject to applicable law. Customer-service inquiries and refund claims should be submitted through the Contact Us page or customer-service email rather than mailed to the legal-notice address.

Operational placeholders: Before publishing, replace, ,Rank18.store , and douglasville,GA with current, monitored contact information. Do not use a mailbox or virtual address for legal notices unless it is authorized to receive service and formal correspondence.

Toprankusa LLC
Doing business as Top Rank
Georgia, United States